Outlook 2013 showing "sent" email as "draft" item in "Sent" folder.

I have strange problem  ONLY with Outlook 2013 64 bit IMAP connection. 

I am able to compose and send email. Email is received by the recipient. 

Sent message move to "Sent" folder (IMAP) BUT it shows as a draft in "sent" folder.  No time stamp of sent message, No options to reply and forward. 

Instead, it shows as a draft ready for further editing and sending..... 

Other Observations -  1. Email  displays properly in OWA  2. Issue is not obseved with Outlook 2K10 x64 and Outlook 2K13 x86  3. I don't think this issue has anything to do with profile as I am able to replicate this on different machines 4. Issue is observed on Windows 7 & B both. 

5. Recreating profile didn't help.

From the outlook logs I could make out that it is happening because outlook issues Append command with \DRAFT flag as following.  

 Raw (01): vs8c APPEND "Sent Items" (\Draft) "12-Jun-2013 04:42:00 +0530" {2669} 
I am trying  to find out what is causing outlook to change it's behavior.  Seems Bug in Outlook 2k13 x64 ?   *******Here are outlook troubleshooting logs until it issues Append command**************   MAP: 17:00:07 [db] Setting internal codepage to 1200 IMAP: 17:00:07 [db] Connecting to '10.210.140.76' on port 143. IMAP: 17:00:07 [db] OnNotify: asOld = 0, asNew = 4, ae = 0 IMAP: 17:00:07 [db] OnNotify: asOld = 4, asNew = 5, ae = 2 IMAP: 17:00:07 [db] OnNotify: asOld = 5, asNew = 5, ae = 4 IMAP: 17:00:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:20 [rx]  * OK The Microsoft Exchange IMAP4 service is ready. IMAP: 17:00:20 [tx] 4kcw CAPABILITY IMAP: 17:00:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:20 [rx] * CAPABILITY IMAP4rev1 OVID STARTTLS AUTH=PLAIN IDLE NAMESPACE IMAP: 17:00:20 [rx] 4kcw OK CAPABILITY completed IMAP: 17:00:20 [tx] LOGIN command sent IMAP: 17:00:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:20 [rx] utsy OK LOGIN completed. IMAP: 17:00:20 [tx] wbw8 IDLE IMAP: 17:00:33 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:33 [rx] + IDLE accepted, awaiting DONE command. IMAP: 17:00:33 [tx] DONE IMAP: 17:00:33 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:33 [rx] wbw8 OK IDLE completed. IMAP: 17:00:33 [tx] tur2 SELECT "Junk E-Mail" IMAP: 17:00:34 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:34 [rx] * 0 EXISTS IMAP: 17:00:34 [rx] * 0 RECENT IMAP: 17:00:34 [rx] * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent) IMAP: 17:00:34 [rx] * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags IMAP: 17:00:34 [rx] * OK [UIDVALIDITY 237] UIDVALIDITY value IMAP: 17:00:34 [rx] * OK [UIDNEXT 1] The next unique identifier value IMAP: 17:00:34 [rx] tur2 OK [READ-WRITE] SELECT completed. IMAP: 17:00:34 [tx] cpcn IDLE IMAP: 17:00:34 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:34 [rx] + IDLE accepted, awaiting DONE command. IMAP: 17:00:36 [tx] DONE IMAP: 17:00:36 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:36 [rx] cpcn OK IDLE completed. IMAP: 17:00:36 [tx] yc9n SELECT "Sent Items" IMAP: 17:00:36 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:36 [rx] * 1 EXISTS IMAP: 17:00:36 [rx] * 0 RECENT IMAP: 17:00:36 [rx] * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent) IMAP: 17:00:36 [rx] * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags IMAP: 17:00:36 [rx] * OK [UIDVALIDITY 218] UIDVALIDITY value IMAP: 17:00:36 [rx] * OK [UIDNEXT 311] The next unique identifier value IMAP: 17:00:36 [rx] yc9n OK [READ-WRITE] SELECT completed. IMAP: 17:00:36 [tx] sxjw UID STORE 310 +FLAGS.SILENT (\Deleted) IMAP: 17:00:36 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:36 [rx] sxjw OK STORE completed. IMAP: 17:00:36 [tx] bibb EXPUNGE IMAP: 17:00:36 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 17:00:36 [rx] * 1 EXPUNGE IMAP: 17:00:36 [rx] * 0 EXISTS IMAP: 17:00:36 [rx] bibb OK EXPUNGE completed. IMAP: 17:00:36 [tx] pfsm APPEND "Sent Items" (\Draft) "11-Jun-2013 16:57:00 +0530" {2663} ***************************************************************************************************************

June 17th, 2013 6:37am

Hello ,

We did test this issue with outlook 2013 64 bit & we are not able to replicate this issue.

It might something unique in your environment

At this point of time I would suggest you to open phone support case with Microsoft as we need to do extensive troubleshooting and collect various logs which is not possible via this FORUM.

You can always contact Microsoft Customer Central on 1-800-936-4900 to create phone support case. Alternative you can also visit http://support.microsoft.com/oas to create phone support case with Microsoft

Hope this helps

June 26th, 2013 1:16am

I have the same issue.  Once I send it the not eremains in the draft folder with a line thru the listing.  I want it gone so I do not multiply send items.
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April 17th, 2014 2:40pm

I have the exact same issue. Found the same logs

IMAP: 07:58:52 [tx] 5qy3 APPEND "INBOX.Sent" (\Draft) "26-May-2014 07:56:00 +0200" {3856}

The sent emails appear as draft in the sent folder. I am also running a Outlook 2013 64bit version 15.0.4615.1002. I have this issue only with my IMAP account, no such issues with my Exchange account

Any ideas? I found some article stating that I should try to add the profile again. Tried with no success. Colleagues of mine on the exact same configuration but running outlook 2013 32 bit don't have this issue

May 26th, 2014 6:18am

Any updates on that issue?
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July 18th, 2014 2:08pm

Hello, any updates on this?  We are seeing the same issue on 2013 32bit with random eMails being marked as a draft in the Sent Items folder after sending?
November 5th, 2014 5:24pm

The problem persists in Outlook 2016. It only happens when you edit a sent item (intending to have the modified copy saved in Drafts), but the modified copy replaces the original in Sent items. When you delete the saved Draft, the Sent item reverts to its original state.
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June 25th, 2015 5:10am

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